The redesign reframed the sequence around the prospective student's decision process rather than the institution's calendar — each email doing one clear job. Click any email to view it full size.
A ground-up redesign of Worcester State's prospective-student inquiry email sequence (2020).
22% increase in email open rate year-over-year.
The redesign reframed the sequence around the prospective student's decision process rather than the institution's calendar — each email doing one clear job. Click any email to view it full size.