Email Marketing

Inquiry Comm Flow Redesign

Client · Worcester State University Role · In-house — strategy & copywriting
Context

A ground-up redesign of Worcester State's prospective-student inquiry email sequence (2020).

Result

22% increase in email open rate year-over-year.

← All work

The redesign reframed the sequence around the prospective student's decision process rather than the institution's calendar — each email doing one clear job. Click any email to view it full size.